Cisco, UPS, other companies adjusting workforce as they embrace AI
Several major companies—including Duolingo, UPS, Klarna, Cisco, and Intuit—are restructuring and reducing staff as they shift toward increased use of AI. Duolingo declared itself “AI-first,” planning to reduce contractor use and evaluate employees on AI skills. UPS is cutting 20,000 jobs while adopting more automation, though it claims AI isn’t directly replacing workers. Klarna’s AI chatbot now handles tasks once done by 700 employees, Fox … Continue reading Cisco, UPS, other companies adjusting workforce as they embrace AI
